At Prakriti Heal, we strive to ensure customer satisfaction with every purchase. However, if you are not satisfied with your order, please review our cancellation and refund policy below.

Cancellation Policy:

• Orders can be canceled within 24 hours of placing the order by contacting us at contact@prakritiheal.com.
• If your order has already been shipped, cancellation is not possible. You may initiate a return after receiving the product.

Refund Policy:

• If the product is damaged or defective upon arrival, you must report it within 48 hours of delivery.
• To request a refund, email contact@prakritiheal.com with your order details and images of the damaged/defective product.
• Refunds will be processed within 7-10 business days once the return is approved.
• Refunds will be issued through the original payment method.
• Shipping charges are non-refundable unless the product was damaged or incorrect.
• Products on sale or promotional offers are non-refundable.

For any further assistance, feel free to contact us at contact@prakritiheal.com.